1. Introduction

Zinter BV ("we," "us," or "our") is a logistics tech company specializing in moving services. Zinter BV is registered in the Netherlands. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Cookies Statement explains how we collect, use, and protect your data when you use our services, including our website and any associated platforms.

2. Information We Collect

a. Personal Data

• Identity & Contact Data: Name, phone number, email, address.
• Moving Details: Pick-up/drop-off locations, type/volume of goods, preferred dates.
• Billing & Payment Data: Payment methods, transaction history.
• Customer Support Data: Communications and queries.

b. Technical & Usage Data

• Device Information: IP address, browser type, OS.
• Usage Data: Interactions, page visits, preferences.
• Cookies & Tracking: Info from cookies and analytics.

3. How We Use Your Information

• Process and fulfill moving service requests.
• Communicate updates regarding your bookings.
• Improve our services through analytics and feedback.
• Ensure platform security and functionality.
• Comply with legal and regulatory requirements.

4. How We Share Your Information

We do not sell your personal data. However, we may share it with:

• Service Providers: Third-party logistics partners and moving contractors.
• Payment Processors: To facilitate transactions securely.
• Legal Authorities: If required by law.

5. Data Security and Retention

We implement security measures to protect your data. Your data is retained only as long as necessary.

6. Your Rights & Choices

• Access, update, or delete your personal data.
• Object to processing or request data portability.
• Withdraw consent for marketing communications.
• Adjust cookie settings via your browser.

To exercise your rights, contact us at privacy@zinter.nl

7. Cookies Policy

Zinter BV uses cookies to enhance user experience. Manage preferences via your browser.

8. Types of Cookies We Use

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help understand user behavior.
• Marketing Cookies: Personalize ads and offers.

9. Updates to This Statement

We may update this policy from time to time. Changes will be communicated on our website.

10. Contact Information

For any inquiries regarding this Privacy Policy, contact: privacy@zinter.nl